Terms of Service

Welcome to Kashidha. These Terms of Service govern your access to and use of our website and the purchase of products from us. By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our website.

1. General

This website is operated by Kashidha (“Kashidha”, “we”, “us”, or “our”). Throughout the website, these terms refer to Kashidha and its services, products, and operations.

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

2. Products and Product Information

We make every reasonable effort to ensure that product descriptions, photographs, colours, measurements, prices, and other product information displayed on our website are accurate.

However, minor variations may occur due to:

• Differences in screen and device displays

• Photography and lighting conditions

• Handcrafted or manufacturing variations

• Differences in fabric texture, colour, or finish

Such minor variations shall not ordinarily be considered defects.

Kashidha reserves the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

Prices may change from time to time without prior notice. Any applicable taxes, shipping charges, or other charges will be displayed at checkout where applicable.

In the event of an obvious pricing or technical error, Kashidha reserves the right to cancel the affected order and provide a refund of any amount already paid.

4. Orders and Order Acceptance

Placing an order on our website constitutes an offer to purchase the selected products.

Once your order is successfully placed, you may receive an order confirmation via email, SMS, WhatsApp, or other available communication channels.

Kashidha reserves the right to accept, decline, or cancel an order at its discretion for reasons including:

• Product unavailability

• Incorrect pricing or product information

• Incorrect customer information

• Suspected fraudulent or unauthorized transactions

• Technical errors

• Other circumstances that prevent us from fulfilling the order

If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method, subject to the applicable payment provider's processing timelines.

5. Payment

Payments are processed through secure third-party payment gateways and service providers.

By completing a purchase, you confirm that the payment information provided by you is accurate and that you are authorized to use the selected payment method.

Kashidha does not knowingly store complete payment card or banking credentials on its own systems.

6. Shipping and Delivery

Orders will be shipped to the address provided by the customer at checkout.

Delivery timelines are estimates and may vary depending on the destination, courier availability, weather conditions, public holidays, unforeseen circumstances, or other factors beyond our reasonable control.

Please refer to our Shipping Policy for additional information.

7. Exchanges and Returns

Kashidha does not offer returns or refunds for products once delivered, except where required under applicable law.

Eligible products may be exchanged within 3 days from the date of delivery, subject to the conditions specified in our Exchange Policy.

Customers are advised to review the Exchange Policy before placing an order.

8. Cancellation

Order cancellation requests may be considered only if the order has not yet been processed or shipped.

Once an order has been processed or dispatched, cancellation may not be possible.

Any eligible cancellation and refund will be handled in accordance with our applicable policies.

9. Website Usage

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities

• Attempt to gain unauthorized access to our systems

• Interfere with the security or functionality of the website

• Copy, reproduce, or misuse website content

• Upload malicious software or harmful material

• Use automated systems to extract or misuse website content without permission

We reserve the right to restrict or terminate access to the website where misuse is identified.

10. Intellectual Property

All content available on the Kashidha website, including but not limited to:

• Logos

• Brand names

• Product photographs

• Graphics

• Text

• Designs

• Videos

• Illustrations

• Website layout

is owned by or licensed to Kashidha and is protected under applicable intellectual property laws.

No content may be reproduced, copied, modified, distributed, or commercially used without prior written permission from Kashidha.

11. Third-Party Services

We may use third-party service providers for payment processing, shipping, analytics, marketing, customer communication, and other operational services.

Your use of certain third-party services may also be subject to the terms and policies of those providers.

Kashidha is not responsible for the independent policies or practices of third-party service providers.

12. Limitation of Liability

To the extent permitted by applicable law, Kashidha shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms shall exclude or limit any liability that cannot legally be excluded under applicable law.

13. Changes to These Terms

Kashidha reserves the right to update or modify these Terms of Service from time to time.

Any changes will become effective once the revised Terms are published on this page. Your continued use of the website after such changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the relevant matter.

15. Contact Us

For questions regarding these Terms of Service, please contact us:

Kashidha
Email: kashidhathelabel@gmail.com
Phone: 9829397786
Address: Flat No. 402, Silver Wings, Plot No. 3-4, Gyan Vihar, Jagatpura, Jaipur, Rajasthan – 302017.