Privacy Policy

At Kashida, we value your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances in which it may be shared when you visit or make a purchase through our website.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect information including:

Personal Information

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Order details

• Communication preferences

Transaction Information

We may receive information relating to your purchases and transactions, including order numbers, products purchased, transaction status, and payment method.

Payment details are generally processed through third-party payment providers, and Kashida does not knowingly store complete credit/debit card or banking credentials.

Technical Information

When you visit our website, certain information may be automatically collected, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Referring website

• General usage and interaction information

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders

• Deliver products to you

• Send order confirmations and updates

• Provide customer support

• Process eligible exchanges

• Respond to your enquiries

• Improve our products and website

• Detect and prevent fraudulent or unauthorized activity

• Maintain website security

• Conduct analytics and understand customer behaviour

• Send promotional communications where legally permitted and where applicable

• Comply with legal and regulatory obligations

3. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to:

• Keep the website functioning properly

• Remember your preferences

• Understand website traffic

• Improve website performance

• Measure marketing effectiveness

• Provide relevant advertisements where applicable

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

4. Sharing Your Information

We may share necessary information with trusted third-party service providers that assist us with our business operations, including:

• Payment processors

• Courier and logistics partners

• E-commerce and technology providers

• Website hosting and infrastructure providers

• Analytics providers

• Marketing and advertising service providers

• Customer support providers

We share only information reasonably necessary for the relevant service.

We do not sell or rent your personal information to third parties.

5. Data Security

We take reasonable technical, organizational, and administrative measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, enforce our agreements, and maintain appropriate business records.

7. Third-Party Websites

Our website may contain links to third-party websites or services.

Kashida is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their respective privacy policies before providing personal information.

8. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To exercise an applicable privacy right, please contact us using the details provided below.

9. Children's Privacy

Our website is not intended for individuals who are not legally permitted to make purchases independently.

We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

Any updated version will be published on this page with a revised effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

Kashida
Email: [email address]
Phone: [phone number]
Address: [business address]